General Smile Zone FAQ


What will my insurance cover?

On the first visit or with change of insurance, we will call your insurance and use the information they provide for us to estimate what they will pay on the treatment your child will be receiving. At the time of your child’s visit you will only be responsible for what we estimate your insurance will not pay.

What types of insurance do you take?

We will happily file and estimate any insurance patients have. We are contracted (in network) with United Concordia and Delta Dental Premier.

What if I need to cancel my appointment?

We understand that with children every day is changing. So if for any reason you cannot make or miss your appointment. Call our office so we can get you child rescheduled at the most convenient time for you.

What if I miss my appointment?

We understand that with children every day is changing. So if for any reason you cannot make or miss your appointment. Call our office so we can get you child rescheduled at the most covenant time for you.

What if I need Smile Zone after hours or in case of Emergency?

24hr emergency phone line is available for all patients who have visited our office. Please call our office 417-883-5866.

Do you have a payment plan?

We offer financing through care credit, which allows for several monthly payment plan options. Apply online before you come in at Carecredit.com or call the office to get pre approved before your first appointment.

Do you take Medicaid?

Only Through the green county head start program.

Can I go back with my child? When and why?

Parents go with the children on the first visit only to experience the first visit together and help the child build trust with the smile zone team.

Can someone else bring my child?

Yes someone else can bring your child. Our office requests a letter signed by the legal guardian stating it is ok to discuss treatment and schedule appointments with and then the name of the person(s) with the child and can make financial payment on your child’s behalf.

Do I need to bring anything with me for my first visit?

If you print the forms, fill them out before you come in. Please bring your insurance card as well. If you have been referred by another dentist, please bring in the referral form along with any other items they have provided. Bringing all these items will help make your first visit go more quickly.